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Training Program on Customer Service Excellence for Support Team of IHA,

When:
December 22, 2018 all-day Asia/Kolkata Timezone
2018-12-22T00:00:00+05:30
2018-12-23T00:00:00+05:30
Where:
Old VC Board Room
003 Block III
Cost:
Free
Contact:
Firoz Khan
9971506247

Internal Quality Assurance Cell (IQAC)  in association with Organizational Development Team -Sharda Skills is organizing a two-day training program for Support Team of IHA  on 17/11/2018 and 22/11/2018.

Objective of Event:

  • Objective of this training program is to cover the customer satisfaction management fundamentals, the moment of truth theory and understand the service competencies so that the participants can improve customer satisfaction.

Convener:

Coordinators:

Speakers:

  • Ms.  Sujatha Singh
  • Ms.  Divya Kapoor
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